FAQs
We recommend taking 3 capsules daily with water, accompanied with food or as professionally advised. Best taken at night.
Many other fish oil supplements claim to be tasteless and odourless which means the oil has gone through a deodourisation process which can damage the essential omega-3 fatty acids (EPA and DHA) as well as other natural antioxidants and phospholipids present in the oil.
We don’t do this with our Extra Virgin Fish Oil so we recommend to always take yours with food and if possible, at night to avoid them repeating on you. We believe that minimally processed is best to ensure you’re getting quality supplementation. You can read more about deodourisation and the damage this can have on fish oil in the additional FAQs below.
Our Extra Virgin Fish Oil is suitable for women and men of all ages. We appreciate that despite the best of intentions it can be difficult to stay on top of your nutritional requirements, our Extra Virgin fish oil is designed to support your omega-3 requirements daily. The official recommendation set by FSANZ is to eat two to three servings of fish a week, although despite being surrounded by plenty of coastline as well as rivers, lakes and streams home to an array of fish, less than half of New Zealanders (42%) consume fish or seafood at least weekly. Omega-3s (specifically EPA and DHA) are most abundantly found in fish and are essential nutrients for growth and development, heart, eye and brain health, immunity, mental clarity and even skin health and mood. Although supplements should never be used to replace a balanced diet, our Extra Virgin Fish Oil is a great way to supplement your omega-3 intake from other sources, in a natural, full spectrum form that reflects the whole food ratio of EPA:DHA of hoki.
We recommend storing our fish oil in a cool, dark place. Light and oxygen can cause fish oil to oxidise, so avoiding those two factors is crucial to enjoying the full benefits of your fish oil capsules throughout their shelf-life. We do our absolute best to prevent oxidation prior to opening by adding a natural antioxidant, using amber-coloured packaging and additional protection in a paper carton.
Many other fish oil products claim to be tasteless and odourless which means the oil has gone through a deodourisation process. We don’t do this with our Extra Virgin Fish Oil for a number of reasons. Most commercially sourced fish oil is extracted from whole fish, not just the liver like in our oil. When the whole fish is used it can include the gut content of the fish, so refining is necessary to remove contaminants from the “crude oil”. Some fish oils used for supplements (eg. tuna) are predators and accumulate environmental contaminants including dioxins, PCB’s and heavy metals whereby refining is required to ensure suitability and safety. Deodourisation is typically a process undertaken at high temperatures of between 180 - 220°C where steam is injected and passed though the oil to extract volatile compounds. Omega-3 fatty acids (EPA and DHA) are damaged at temperatures above 180°C. Natural antioxidants and phospholipids present in the oil may also be damaged or stripped out during deodourisation (if they have not already been removed in the earlier stages of refining – neutralization/degumming, bleaching etc). We believe avoiding deodourisation is worth it to ensure optimal efficacy of the product.
In our process hoki livers are collected in food grade facilities and treated the same as any other edible fish portion. Oil can be easily and gently extracted from hoki livers and if well treated should be low in free fatty acids and oxidative breakdown compounds. The levels of environmental contaminants in hoki are naturally low. Minimally treated hoki liver oil, protected from light and oxygen, that has been extracted from good quality livers and processed to have low residual moisture, should maintain great quality parameters (Free Fatty Acid/Acid Value, Peroxide Value, Para-anisidine Value, Total Oxidation Value) for the duration of shelf life. That’s another reason why we have a short shelf life on our product, we believe minimally processed is best – we only put 2 years on our product (unlike our competitors which can be anywhere from 5-10 years) to ensure you’re getting quality supplementation.
Omega-3 fatty acids are the type of fat commonly found in fish oil. There are many different types of omega-3s, and each type plays an important role in our daily function and overall health. We cannot produce omega-3s naturally on our own, they must be consumed in our diet. They are considered an essential fat for this reason and due to their many roles in the normal functioning of the body including supporting optimal heart, eye, brain, joint and skin health to name a few. Fish oil contains two of the main essential fatty acids (EFAs) which are most bioavailable to humans, these are eicosapentaenoic acid (EPA) and docosahexaenoic acid (DHA). Our Extra Virgin fish oil is a great source of EPA and DHA - the two most well-known EFAs necessary for maintaining human health.
Our fish oil supplement helps support brain and cognitive development in children. They are safe for all children to consume as part of a healthy and nutritious diet. It is best to reduce the dose for children - we suggest 1 - 2 capsules daily for children/teenagers aged between 9-18 years of age.
EPA and DHA are two of the EFAs, or essential fatty acids, that we need to maintain our health. Since we cannot physically make EPA or DHA ourselves, we need to supplement our diet with these fatty acids. EPA and DHA are the two main fatty acids that have been linked to the numerous health benefits of fish oil for the human body, including support for immunity, mental clarity, cognition, heart and brain health.
Our fish oil differs from many of our competitors by being purely and honestly made. Mainstream fish oil production often using anchovies and other small oily fish that are harvested in Asian or South American waters require heavy processing. The crude oil is refined and shipped to processing plants where it undergoes chemical enhancement, namely, de-acidification, bleaching and deodourising. Transesterification and molecular distillation concentrates the amount of EPA and DHA in each capsule, altering the nutrient profile further. Antioxidant compounds are then added to produce the final product. Unfortunately, rancidity can occur well before the antioxidants are added due to the shipping and processing of oils.
We care about maintaining the integrity of our fish oil from sea to supplement. Because of this, each one of our capsules contains the relative amount of EPA and DHA that you would find in the hoki fish itself. It’s also why we don’t use any nasty chemicals or additional processing to strip the oil of its genuine state.
Our fish oil is also made from only one species of fish. We believe in providing our valued customers with the most updated and transparent information possible, which is why we provide full transparency of our supply chain, manufacturing process and certificates of analysis. With our fish oil being sourced solely from one species of fish, you know exactly what you are taking and where it comes from. No question is left unanswered. To find out more about where your Extra Virgin Fish Oil comes from and how it was made click here.
We have nothing to hide. You can learn all about how our fish oil is made here.
Our fish oil is made from isolating the oil from MSC-certified Hoki livers, caught in pure New Zealand waters off the western coast of the South Island. You can learn more about our fishing practices and fish oil process here.
Studies have shown that regularly taking fish oil supplements may benefit heart health, lower blood pressure, support cognitive function, boost the immune system, maintain eye function, regulate body weight and support joint mobility. Some recent science even indicates that omega-3 supplementation can support those with depression or anxiety. The scientific evidence supporting fish oil supplementation is endlessly growing, and we continue to discover more ways that fish oil supplements help support an overall healthy lifestyle.
Fish naturally vary in shape, size and colour. Because of this, our fish oil capsules will naturally differ in colour and clarity. We do not use any nasty chemicals or additional processing to strip the oil of its genuine state, so natural variation in your bottle is normal.
Oxidation is essentially the breakdown of fatty acids over time which can cause product degradation. This is a natural phenomenon in the fatty acid life cycle, but oxidation can be accelerated by any additional contact with light and/or oxygen. This is why we recommend storing your Extra Virgin Fish Oil in a cool, dark place.
We try our best to avoid premature oxidation in our fish oil by encapsulating the freshest oil possible and adding a natural antioxidant directly after centrifugation.
Every batch of fish oil we produce is tracked and tested from sea to supplement. Our testing protocols include compositional testing, microbiology and heavy metal testing. You can find out these results for your Extra Virgin Fish Oil by entering your batch number here.
Although our fish oil may support healthy weight management with regular exercise and a healthy diet, our fish oil capsules should not be taken as a weight loss supplement.
Our Extra Virgin Fish oil is generally well tolerated. For the best experience we suggest consuming with food and if possible, at night.
Please consult your healthcare professional before use if pregnant, breastfeeding or taking medication. Please note this supplement does contain naturally occurring Vitamin A.
The Marine Stewardship Council is an international non-profit organisation who recognise and reward efforts to protect oceans and safeguard seafood supplies for the future. MSC certification is an independent and transparent process, where only fisheries that meet the rigorous requirements get certified. When you choose products with MSC certification, you’re choosing wild caught seafood that can be traced back to a sustainable source. You can read more about MSC certification here.
We have used hard vegetable capsules as opposed to soft gel capsules which are often made from gelatin as we want to create the most natural product possible. Our clear hard vegetable capsules enable you to see the oil you're taking and offers a level of transparency not often seen with fish oil supplements. Many people can also have difficulties swallowing soft gel capsules so we've used easy to swallow hard capsules making it easier to maintain your daily supplementation of Extra Virgin Fish Oil.
Our fish oil is manufactured in a GMP facility in the South Island. We adhere to the best manufacturing practices and testing to ensure optimal quality in every bottle.
We are all about bioeffective supplements at Two Islands and fish oil provides the human body with EPA and DHA directly without the need to convert it from earlier precursors. The conversion from forms such as alpha-linolenic acid (ALA), which is the most common type of omega-3 fatty acid in plant sources, to EPA and DHA is less efficient meaning you absorb less DHA and EPA, the most important types of omega-3.
We recommend taking 1 capsule of Milk Maker with water in the morning with food. For further support, the dose may be increased to 1 capsule, twice daily.
For optimal milk supply, it’s important to stay hydrated and make sure you’re getting enough protein each day too. We suggest pairing Milk Maker with Two Islands Pea Protein for a quick and easy top up of protein and energy when you’re short on time.
While every Mum is different, you should start to see results within as little as 1-3 days.
Milk Maker is not recommended during pregnancy. As Milk Maker is designed for supporting breast milk, we recommend that it is only taken once you have started breast feeding and have sought advice from your healthcare professional.
Once your milk volume has increased and at a steady supply, you can stop taking Milk Maker or reduce the dose to every other day. It is important to remember that breast milk is produced on a “supply and demand” basis. Therefore, you will need to remove milk from your breasts via frequent feeding or pumping to maintain your increased supply.
There are a number of foods you can include in your diet to help boost your milk supply. Foods such as oats, fennel, garlic, pumpkin seeds, fenugreek seeds and brewer’s yeast are known to help increase milk flow in nursing mothers.
Along with these foods, staying hydrated and consuming an adequate amount of protein each day is crucial for good milk volume. Protein needs during breastfeeding increase to not only support your milk supply, but your baby’s growth too. We suggest aiming for around 1.1 grams of protein per kilogram of total body weight each day. For example, this means if you weigh 70kg, you will need around 77g of protein each day. High protein foods include red meat, chicken, fish, eggs, tofu, nuts and seeds.
Some herbs such as peppermint, sage and parsley may decrease milk supply if consumed in large quantities. Alcohol can also have an effect on oxytocin release (the hormone which causes the muscles around the nipple to contract and release milk) which can then reduce the amount of milk let-down.
There are a number of reasons as to why your milk supply may be low. These include:
- A poor latch
- Infrequent or short feedings
- Medications including antihistamines or oral contraceptive pills
- Health conditions such as PCOS or hypothyroidism
- Premature birth
- Previous breast surgery or injury
- Stress
- Low calorie diet
- Dehydration
Benefits of breastfeeding include:
- Provides balanced nutrition which adjusts to your baby’s developmental needs with age
- Provides antibodies to support your baby’s immune system
- Promotes healthy weight gain and reduces the risk of childhood obesity
- Supports baby’s brain development
- Supports uterine recovery post birth
A galactagogue is a herb, food or medication that works to increase breast milk supply. The most well-known and effective galactagogue herbs include Fenugreek, Goat’s Rue, Fennel and Shatavari. Foods such as oats, brewer’s yeast and pumpkin seeds are also known to have galactagogue properties.
Yes! Milk Maker contains natural herbs in a vegan friendly vege capsule.
No, Milk Maker is free of gluten, dairy, nuts, soy and GMOs.
Two Islands Milk Maker is specially formulated for the busy Mum who needs help with increasing milk supply and volume. Using natural galactagogue herbs including Fenugreek, Goat’s Rue and Fennel, Milk Maker quickly and effectively helps to increase breast milk supply to support growing babies. These herbs, along with the addition of Shatavari, also help to support healthy digestion in Mum and baby and can help to provide stress support during what can be an overwhelming time.
One of the main herbs in Milk Maker, Fenugreek, is known to have a distinctively sweet, maple syrup-like smell. Some people may notice after taking Milk Maker for a period of time that their sweat or urine begins to take on this maple syrup smell. This is a normal reaction.
Fenugreek and Goat’s Rue are also known to lower blood sugar levels, therefore Milk Maker is not recommended for diabetics or those taking insulin or blood sugar lowering medications.
Milk Maker is not recommended during pregnancy or for those with diabetes, hypoglycaemia or uncontrolled blood sugar levels or those on insulin or blood sugar lowering medications. We suggest speaking to your healthcare practitioner first before taking Milk Maker if you have any of these conditions.
We do not recommend taking Milk Maker while taking insulin or blood sugar lowering medication. Herbs such as Fenugreek and Goats Rue can have hypoglycaemic effects, so they are best avoided while on these medications.
Yes! Consuming enough protein each day and keeping well hydrated are also important to help with optimal milk supply. Adding Two Islands Marine Collagen Beauty Powder or Pea Protein Powder to your favourite smoothie or simply water, is a quick and fuss free way to up your protein and energy intake while breastfeeding.
Milk Maker is a convenient, one-a-day capsule formulation. This makes it ideal for busy Mums that don’t have a lot of time to whip up a batch of lactation cookies or have their hands free (or the time) to feed themselves or brew a hot cup of tea!
Lactation cookies can also often be filled with additional sugar, flavourings and extra calories that some people may prefer to avoid. While breastfeeding teas are another option, the nature of galactagogue herbs can be quite bitter tasting and often require several cups over the day to produce therapeutic effects. When you’re a busy Mum, a hot (and entire) cup of tea can become a thing of the past. Two Islands Milk Maker therefore makes it simple – just one capsule a day is all you need to support your supply.
The best way to take Happy Gut is in a glass of water, or added to your favourite smoothie or fresh juice.
Happy Gut gut health powder contains slippery elm which coats the digestive tract so it is best to take Happy Gut two hours away from any medications or vitamins.
You can take Happy Gut anytime during the day, the best time is when you remember!
We like to enjoy ours first thing in the morning!
While there are no major safety concerns around the ingredients in Happy Gut during pregnancy and lactation, it is always recommended to check in with your doctor, midwife or healthcare professional first, before taking Happy Gut or any new form of supplementation.
Read more about gut health and pregnancy here.
Two Islands Happy Gut is free of any added flavours, sweeteners, preservatives or colours which mean you get the pure natural flavours of the active ingredients, everything you need and nothing else. The natural flavour of Hawke’s Bay apple fibre combines to ginger and cinnamon for a pleasant tasting drink that tastes like spiced apple pie.
Absolutely! Happy Gut supports healthy digestive function and overall gut health. A healthy gut supports optimal nutrient absorption so that you can get more out of your protein and collagen powder.
We recommend that if you do take any vitamins or medications you take them at least two hours away from Happy Gut.
Yes. For children 6 – 15 years, add ½ a rounded teaspoon (approx. 2g) mixed into 100ml of water daily or as professionally advised.
Teenagers from 16 years and above may take the adult dose by adding 2 rounded teaspoons (approx. 8g) mixed into 200ml of water daily or as professionally advised.
When it comes to gut health, it’s not just our digestion that can be affected. Studies show that a healthy gut is vital for overall health and wellbeing. From a strong immune system, to clear, healthy skin, a happy mood, a healthy brain, heart and good sleep, a happy gut means a happy body and mind.
Things like stress, a poor diet, alcohol, antibiotics and other medications can upset the balance of our gut bacteria and cause damage to our intestinal lining. When this happens, our digestion can be significantly affected. This can change the way we react to certain foods, impact on the amount of nutrients we absorb, as well as cause overall abdominal discomfort and upset our bowel patterns too.
Happy Gut gut health powder is beneficial for everyone to take to support digestion and overall gut health, ingredients such as L- Glutamine helps maintain the integrity of our intestinal wall while the prebiotic Hawke’s Bay apple fibre and chia seeds provide a good source of fibre to promote the growth and activity of good gut bacteria. Soothing herbs including slippery elm, chamomile and ginger further support gut health and overall digestion for a happy gut.
Happy Gut may also help with:
- Overall gut health
- Bloating
- Skin issues
- Low mood and mood dysregulation
- Low energy
- Poor sleep
- Bowel irregularities like constipation and diarrhoea
- Low or suppressed immunity
- Sugar cravings
- Poor digestion
- Autoimmunity
- Food sensitivities
The ingredients in Two Islands Happy Gut will start to nourish and soothe the gut after the first serve. Depending on how compromised your gut flora, digestion and overall gut health is you may notice results in as little as 2 weeks. Even if you do not have any external signs of poor gut health, it is beneficial to include Happy Gut as part of our daily routine to support total body wellbeing. It’s like a multivitamin for your gut!
For best results, we recommend supplementing with Happy Gut alongside a diet high in fermented foods, fibre, vegetables and low in sugar, processed food, alcohol and refined carbohydrates.
Many factors that we have come to accept as a standard part of modern lifestyles can be harmful to the beneficial bacteria in your gut. Some of these include:
- Chronic stress
- Poor quality diet - one high in refined carbohydrates, sugar and processed food
- A diet low in fermented foods, fibre and vegetables
- Gluten, seed oils and refined sugars are known to cause damage to the intestinal lining
- Alcohol
- Antibiotics
- Medications like birth control and NSAIDs
- Chronic infections
- Food additives including emulsifiers and preservatives
- Artificial sweeteners
Yes, Happy Gut is vegan friendly.
FibaFit™ is a functional fibre derived from Hawke’s Bay apples. It is a rich source of both soluble and insoluble fibre which can help to bulk stools and allow for regular and comfortable bowel motions. It is also a source of antioxidants and vitamin D, which is also involved in supporting a healthy gut lining. As a good source of prebiotic fibre, it helps to feed the good bacteria in our gut, helping with a healthy intestinal microbial balance. Studies have shown that apple fibre can increase a type of fatty acid in the body called butyrate, which can decrease the number of harmful bacteria in the intestine.
Click here to find out more about FibaFit™.
L-glutamine is an amino acid that is used for many functions in our body including protein synthesis, immune function and digestion by maintaining the barrier between the inside of your intestines and the rest of your body.
Prebiotics are compounds that growth and activity of beneficial bacteria. We like to think of our gut flora as a garden that needs fertiliser in order to flourish and bloom. Prebiotics act as the fertiliser for our gut microbes, supporting a healthy balance of beneficial bacteria and bad bacteria. Essentially, prebiotics are food for the bacteria in your gut.
Happy Gut is complementary to, not a replacement for probiotics. We need probiotics to promote good gut bacteria and prebiotics to feed them. We recommend supporting Happy Gut by including probiotic rich fermented foods to your diet like sauerkraut and kimchi. You can even add Happy Gut along with probiotic rich ingredients such as coconut yoghurt, kombucha or apple cider vinegar to your smoothie for a natural dose of probiotics.
Everyone can benefit from taking Happy Gut! Things like stress, a poor diet, sugar, processed food, alcohol, artificial sweeteners, antibiotics and some medications can disrupt our gut microbiota and damage our intestinal lining. Many of these factors are simply unavoidable in today’s modern lifestyle so the heaping helpings of goodness in Happy Gut can help nourish the gut, support gut lining integrity and promote the growth and activity of beneficial bacteria to support overall gut health.
Happy Gut includes FibaFit™, a prebiotic apple fibre made from Hawkes Bay apples as a by-product of apple juice production, creating a solid by-product that is essentially pure fibre from the pulp.
There will be some residual fructose, and other related sugars, locked into the fibre the after the extraction, however, these residual sugars are hard to get at and remain locked into both soluble and insoluble fibre. After consuming FibaFit™, some of this bound fructose might become unbound during digestion while the remainder will pass through the gut undigested.
FibaFit™ presents a very small exposure to those with a fructose intolerance condition.
We recommend that you consult with your healthcare professional if you are taking any blood thinning medication before using Happy Gut.
We do not recommend taking Happy Gut whilst taking blood thinning medication.
Happy Gut contains slippery elm which coats the digestive tract so it is best to take Happy Gut two hours away from any medications or vitamins.
Majority of Happy Gut’s ingredients like the NZ apple fibre, chia seeds, and herbs are not completely soluble in nature. The slippery elm in Happy Gut also takes a slightly gelatinous form hence it remains suspended in your drink.
For a glowing complexion, strengthening of joints and bone, or to help support hair, skin, and nails, a 10g serve once a day will do the trick. However, you can have as many serves per day as you like. Collagen is a pure protein, so you can’t have too much of it.
Marine Collagen Beauty Powder per day?
We recommend one 10g serve per day. This can be split into two 5g servings if you prefer to take it once in the morning and at night.
Find out why collagen is important here.
Our Two Islands Marine Collagen Powders are high strength, so you notice results fast. Our Unflavoured, Vanilla, Mango and Lemon & Lime tubs contain 10g of collagen per serve. The Berry Collagen contains 9.5g of collagen per serve, and the Pineapple & Coconut Collagen contains 9.45g of collagen per serve.
as well as Marine Collagen Beauty Powder?
Two Islands Collagen Powder have added Vitamin C to help with absorption. It contains the recommended RDI (recommended daily intake) of Vitamin C for an adult.
Yes. Collagen is a complete protein and is water soluble. It is easily dissolved and can be blended, shaken, or stirred into any liquid – hot or cold. It is not damaged by heat in any way, so take collagen whatever works best with your daily routines and preference.
Two Islands Collagen Beauty Powder contains hydrolysed marine collagen peptides which is derived from fish skin. Because of their small particle size, hydrolysed collagen can reach the small intestine in the form of collagen peptides. Here they are broken down into smaller particles (dipeptides and tripeptides) and free amino acids where they can then be absorbed and distributed throughout the body via the bloodstream.
Previous research has shown that collagen derived peptides are resistant to gastrointestinal digestion and enzymes, which means they can be absorbed into the bloodstream.
Once absorbed through the small intestine, collagen peptides and free amino acids travel through the bloodstream to various parts of the body, including the dermis (the deepest layer of the skin) where research in animal models have shown they can remain for up to 14 days. Several studies have shown that collagen peptides can be efficiently absorbed and distributed to the skin, where they can stimulate fibroblasts (specialised cells in connective tissue) to increase the density and diameter of collagen fibres, as well as increase hyaluronic acid production and protect against UVA radiation.
Supplementing with marine collagen has been shown to increase collagen production, skin hydration and moisture, improve skin elasticity and reduce the signs of aging.
The Marine Stewardship Council is an international non-profit organisation who recognise and reward efforts to protect oceans and safeguard seafood supplies for the future. MSC certification is an independent and transparent process, where only fisheries that meet the rigorous requirements get certified. When you choose products with MSC certification, you’re choosing wild caught seafood that can be traced back to a sustainable source. You can read more about MSC certification here.
We are committed to creating products that contain everything you need without the use of unnecessary excipients or manufacturing aids wherever possible. As a result, our Mango and Lemon & Lime flavoured marine collagen which uses natural freeze dried fruit powder may become slightly dense in the container. This is completely natural and due to the fact we don’t use anything to keep the natural fruit pieces separated. It can be easily remedied by stirring to loosen prior to use.
Find our why protein is important here.
Consumption is entirely situation-dependent. If you exercise regularly, two serves per day is suitable. One during the day as preferred and another directly after training or exercise. One serve on recovery days is fine.
While protein is important to help maintain and build muscle mass, consuming more protein as part of a healthy diet is not going to make you bulk up. Unlike carbohydrates and fat, the body can’t physically store protein. Any protein that is consumed in the diet is going to either be used by the body, stored as fat or excreted and not sent directly to your muscles.
Our Two Islands Pea Protein Powder can be mixed with your milk of choice (cow’s, oat, almond, etc.). It is also great mixed with yoghurt and your smoothie for a post-workout snack.
YES, absolutely! We highly recommended for men to use our Two Islands products as they are not female-targeted.
Two Islands Collagen Beauty Powder and Pea Protein are safe to consume during pregnancy and breastfeeding. However, it is advised to discuss any supplement intake with your GP or Healthcare Professional before consumption, just to be safe.
Milk Maker is designed for supporting breast milk, we recommend that it is only taken once you have started breast feeding and have sought advice from your healthcare professional.
While there are no major safety concerns around the ingredients in Happy Gut during pregnancy and lactation, it is always recommended to check in with your doctor, midwife or healthcare professional first, before taking Happy Gut or any new form of supplementation.
Read more about gut health and pregnancy here.
Yes. All Two Islands products are 100% dairy and gluten free.
Our Two Islands Pea Protein Powder and Happy Gut – Gut Health Powder are both vegan friendly. However, our Collagen Beauty Powder isn’t as it’s made of Marine Collagen.
Two Islands products are safe for all children to use as part of a nutritious diet that taste delicious too.
We do not offer free samples, however you can buy Collagen Sample Packs for you to try our collagen flavours.
We have ditched the scoop to do our bit for the environment. Our recommended serving suggestions can be viewed on the tub or the respective product pages.
All Two Islands products are blended and packed in Auckland, New Zealand.
We advise you store your product in a dry, cool place, such as a closet or pantry. Do not store Two Islands products in the refrigerator or freezer. Note that once your Two Islands Collagen Powder has been opened, we recommend using it within the next 3 months to maintain the integrity of the product.
Our dispatch team start processing and fulfilling your order as soon as we have received it to ensure you get it as quick as possible, this means we are unable to make changes to an order once its been placed.
Refunds, exchanges or replacements are only issued if the product is faulty or the incorrect item was sent, in which case, Two Islands will issue a replacement, refund or exchange for orders placed within 30 days from the date of purchase.
Our full returns and refunds policy can be found on our Privacy Policy, Terms of Use and Membership Terms page.
If there is a problem with your order please get in touch with our Customer Care Team.
Yes – however once your order has been dispatched from our warehouse we are unable to make delivery changes for you and you will need to arrange a redirection via Courier Post.
Once your order has been placed, our team work hard to ensure its shipped as soon as possible. When your order has been despatched, you will receive an email from Two Islands with your tracking information. If you don’t receive an email to your inbox, please check your spam folder for tracking details.
We apologise for any inconvenience this may cause. Please drop us an email at orders@twoislandsco.com with your order number, and we'll get that resolved for you as soon as possible!
Flat rate of $5 NZ wide, add on an extra $5 if you live rural.
Free delivery on all orders over $80.
We proudly use Courier post as they are fast, efficient and reliable. If you have any concerns regarding your delivery once in transit, please contact them directly.
All orders placed before 2pm (NZST) Monday through to Friday are eligible for same day dispatch.
We'll send you an email when your order has been dispatched with your tracking details so that you can follow your order’s journey. If you don’t receive an email to your inbox, kindly check your spam folder for tracking details.
Australia, Asia, Africa, Europe, North America and South America. You can see the full list of countries shipped to at check out.
Our dispatch team start processing and fulfilling your order as soon as we have received it to ensure you get it as quickly as possible, this means we are unable to make changes to an order once it has been placed. Please make your selection carefully and double check your shipping details are correct at check out.
Refunds, exchanges or replacements are only issued if the product is faulty or the incorrect item was sent, in which case, Two Islands will issue a replacement, refund or exchange for orders placed within 30 days from the date of purchase.
Our full returns and refunds policy can be found on our Privacy Policy, Terms of Use and Membership Terms page.
If there is a problem with your order please get in touch with our Customer Care Team.
Yes – however once your order has been placed, Two Islands is unable to make delivery changes for you and you will need to arrange a redirection via DHL Express.
Once your order has been placed, our team work hard to ensure it is shipped as soon as possible. When your order has been dispatched, you will receive an email from Two Islands with your tracking information. If you don’t receive an email to your inbox, please check your spam folder for tracking details.
Please contact DHL support directly to get information about your order once it has been dispatched, only contact Two Islands Customer Care if your order has been deemed lost by DHL or if you have received faulty or damaged products.
We apologise for any inconvenience this may cause. Please drop us an email at orders@twoislandsco.com along with your order number, and we'll get that resolved for you as soon as possible!
Shipping rates are calculated using current DHL carrier costs and are subject to change without notice. Pricing details are available for your region at checkout based on location and volume.
International orders may attract local customs taxes or duties on arrival to your country. These taxes/duties are required to be paid by the purchaser and are not the responsibility of Two Islands. No refunds will be issued for orders where taxes/duties remain unpaid by the purchaser. Please check with your local customs agency regarding the tax/duty likely to be charged prior to placing your order.
Two Islands proudly ships internationally using DHL as they are fast, efficient and reliable. If you have any concerns with your delivery please contact DHL support directly to get information about your order once it has been dispatched, only contact Two Islands Customer Care if your order has been deemed lost by DHL or if you have received faulty or damaged products.
DHL Express provides safe and fast shipping worldwide. Transit times provided in your tracking details are estimates only and delivery times may be extended due to delays such as customs, quarantine processing, freight plane schedules and demand in your region.
Please track your order using the tracking details provided in your shipping confirmation email. If you don’t receive an email to your inbox, please check your spam folder for tracking details.
Please contact DHL support directly to get information about your order once it has been dispatched, only contact Two Islands Customer Care if your order has been deemed lost by DHL.
It is naturally sweetened with monk fruit extract so there's less than 1g of sugar in each serving.
Monk fruit is a small green gourd that resembles a melon. It’s grown in Southeast Asia. Monk fruit sweeteners are made from the fruit’s extract. The extract contains zero calories, zero carbohydrates, zero sodium, and zero fat. Monk fruit is 50x sweeter than cane sugar.
Our formula is blended with the highest quality golden peas grown in Canada.
We use premium grade marine collagen. The fish are sustainably sourced and it is a by-product of the fishing industry. Tilapia, Carias and Pangasus fish are used to source Two Islands Marine Collagen.
No. All Two Islands products do not contain any artificial sweeteners, artificial flavours, colouring’s, or preservatives.
No, Two Islands products do not contain dairy.
No, Two Islands Pea Protein and Collagen Beauty Powders are 100% soy free.
No, Two Islands products do not contain caffeine.