Refund policy

Refund and Returns Policy

Refunds, exchanges or replacements are only issued if the product is damaged, faulty or the incorrect item was sent, in which case, Two Islands will issue a replacement, refund or exchange for orders placed within 30 days from the date of purchase from twoislandsco.com. Refunds, exchanges or replacements do not apply to change of mind or dispute of efficacy. 

Refunds and returns are available for New Zealand customers only. International customers please select your products carefully. 

Our full returns and refunds policy can be found on our Privacy Policy, Terms of Use and Membership Terms page. (https://twoislandsco.com/pages/privacy-policy-terms-of-use)

If your order is damaged, faulty or the incorrect item was sent please get in touch with our Customer Care Team (hello@twoislandsco.com). Purchases made through through third party sites or retailers are required to contact the respective company to enquire about their order details including tracking and third party return policies.